Enterprise-class backup and recovery for Jira Service Management
Ensure your Jira data and configurations are safe and recoverable at any time
Customer Use Case
Challenge
Jira Service Management houses critical ITSM data and configurations, but Atlassian's shared responsibility model places the onus of data protection and recovery on customers, leaving organizations vulnerable to data loss from accidental deletions, malicious actions, or software issues.
Solution
HYCU's offers automated, reliable backups for Jira Service Management, providing one-click restores of assets, configurations, and issues, eliminating lengthy recovery times and manual processes while ensuring data sovereignty and compliance through secure, customer-controlled storage options.
Business Value
It's more than just about the data
1-click restore of JSM assets, configurations, and issues
Restore individual JSM assets, links, configurations, or specific items directly to production – no scripts, no parsing necessary.
1-Click Backup Automation
Automatically assign backup policies across all your Atlassian applications.
Ransomware-proof backups
Store your data in immutable, offsite storage under your control.
Data Residency
Ensure your data is processed and kept in your desired regions. HYCU gives you complete control of where to run your backups and recovery operations.
Meet data security, sovereignty and retention requirements
All data is kept in your storage account, not HYCU’s – giving you the flexibility to store backups and copies for a few days or several years – it’s your choice.
Protect much more than just your JSM
Protect all Atlassian apps from a single view – no more managing multiple solutions.
Key Features & Benefits
Don't let mistakes disrupt your operations
How it Works
Resources
Learn more about HYCU and Jira Service Management
FAQ
Common Questions About Backup & Recovery for Jira Service Management
Can HYCU protect both Jira and Jira Service Management in the same environment?
What specific Jira Service Management elements does HYCU protect?
Does HYCU backup Jira Service Management-specific configurations?
How does HYCU handle Jira Service Management customer requests and feedback?
Can HYCU restore individual service management components?
Customer Loyalty
Read why HYCU customers love our simple, flexible data protection software
"Innovative backup and DR solution from SaaS to Data Center!"
"SaaS based backup solution is extremely simple to use and implement across Google Workspaces, Atlassian and many other platforms."
"HYCU as backup software, it is very good solution and the support team is excellent"
Free Trial
Start protecting your Jira Service Management data for free
The only solution with comprehensive data protection
- Flexible backup frequency with unlimited retention
- One-click item-level data recovery
- Autopilot backups with ‘set and forget’ policies
- Immutable ransomware-proof copies
- Off-site backup storage in customer owned storage
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