No Room for Error: How MLB Teams are Perfecting Their Data Protection Game

Major League Baseball teams manage more than just gameplay; they protect terabytes of critical data that keep the organization running smoothly. As the MLB Summit approaches, learn how teams are stepping up their data protection game.

Written by
Mike Taylor
Published on
October 29, 2024
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Just as a dropped ball can cost a game, lost data can impact an entire baseball organization. Major League Baseball teams aren't just managing nine innings of gameplay - they're protecting terabytes of critical information that keeps one of America's favorite pastime running smoothly. As we approach the MLB Summit this November, let's examine how teams are stepping up to protect their most valuable digital assets.

Baseball's Data Explosion

Think about what happens during a single MLB game. Teams collect massive amounts of data:

  • Player performance metrics
  • High-speed video footage
  • Ticket sales and concessions
  • Fan engagement information
  • Business operations
  • Scouting reports and analytics

All this data needs to be backed up, protected, and quickly recoverable. There's no time for data loss or system downtime when you're running a major league operation.

Why Downtime Isn't an Option

Timing is everything and consider these critical scenarios:

  • Game day operations can't pause for system recovery
  • Ticket scanning systems must work flawlessly for 40,000+ fans
  • Video replay systems need instant access to footage
  • Revenue-generating systems (concessions, merchandise) must stay online
  • Player analysis tools need constant availability for in-game decisions

A single hour of downtime could mean thousands of frustrated fans, lost revenue, and even significant financial loss. That's why MLB teams are investing heavily in robust backup and recovery solutions.

The Game Has Changed; As-a-service applications

Just as the game itself has changed so much, the infrastructure and applications used to power the game are vastly different – gone are the days of team owned data centers. Now, critical game-day experiences depend on cloud services and SaaS applications – from AWS, Azure and Google Cloud to GitHub, Salesforce, and Okta.  

Real-World Success Story: The Boston Red Sox

Take the Boston Red Sox's approach to data protection. They faced a common challenge: protecting multiple critical systems while modernizing their infrastructure. Their solution? Implementing HYCU for comprehensive data protection and backup.

"The business of baseball is very complex," notes Brian Shield, Red Sox SVP and CTO. "As our data protection needs continue to grow, we needed a more effective way to protect our mission-critical data." By modernizing their backup and recovery systems, the Red Sox ensured their critical operations stay running smoothly - from game day to off-season.

What Modern Baseball Teams Need

MLB teams require several key elements in their data protection strategy:

Complete Application Coverage

  • Protection for modern applications running in AWS, Azure, and Google Cloud
  • Support for SaaS applications from GitHub and Jira to Okta and Microsoft 365  
  • Flexible coverage for virtual applications running on Nutanix, VMware, etc.  

Fast Recovery Times

  • Instant access to backed-up data
  • Rapid system restoration capabilities
  • No disruption to game-day operations

Reliable Backup Solutions

  • Automated backup schedules
  • Multiple backup locations
  • Simple, efficient backup processes

Comprehensive Protection

  • All systems backed up consistently
  • Clear visibility into backup status
  • Protected against data loss and corruption

Protecting Baseball's Most Valuable Assets

Successful clubs are adopting these key practices:

1. Regular Backup Testing

  • Simulate recovery scenarios
  • Verify backup integrity
  • Time recovery operations
  • Train staff on procedures

2. Multi-Location Backup

  • On-site backup for quick recovery
  • Off-site backup for disaster protection
  • Cloud backup for added security

3. Automated Protection

  • Scheduled backup windows
  • Automated verification
  • Regular system checks
  • Immediate alert systems

The Cost of Playing It Safe

While investing in robust data protection might seem expensive, consider the alternatives:

  • Lost ticket revenue from system downtime
  • Fan dissatisfaction from service interruptions
  • Competitive disadvantages from inaccessible analytics
  • Regulatory penalties from data loss

Looking Ahead: The Future of Baseball's Data Protection

As we prepare for the annual MLB Tech Summit, it's clear that data protection will remain crucial for baseball operations. Teams are focusing on:

  • Faster recovery times
  • More efficient backup processes
  • Better protection against data loss
  • Simplified management systems

Bottom line

In baseball, there's no room for error - whether a player on the field or a player on the IT team. As teams continue to rely more heavily on data for everything from player performance to fan experience, protecting that data becomes as crucial as protecting a one-run lead in the ninth inning.

The teams that succeed will be those that treat their data protection strategy with the same importance as their game strategy. After all, in baseball, keeping your data safe isn't just about avoiding errors - it's about winning the game.

Additional Resources

Shive Raja Headshot

Senior Director – Americas Sales

With more than 20 years of sales and channel leadership experience, as a Senior Director of Sales, Mike Taylor has been instrumental in driving growth for HYCU’s on-premises and public cloud data management, protection and recovery solutions with key channel partners across the Americas.

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