Australian service provider Intuit Technologies has emerged as a trailblazer, leveraging cutting-edge solutions to deliver unparalleled services to its diverse clientele. Intuit Technologies stands as a beacon of innovation in the Australian ICT sector. With a robust presence across five strategic locations throughout the country, the company has established itself as a go-to provider for a wide spectrum of ICT services. Their client base spans various industries, each with unique technological needs and challenges. This case study explores how Intuit Technologies transformed its infrastructure and backup strategies, resulting in enhanced efficiency, improved customer satisfaction, and a competitive edge in the market.
Like many established ICT service providers, Intuit Technologies initially operated on a traditional three-tier architecture. This setup maintained separate silos for compute, storage, and network resources. While this approach had served the company well in its early days, it began to show significant limitations as the business grew and client demands evolved.
This required technicians to spend a large amount of time maintaining data center hardware and software.
Solution
After evaluating other solutions in the marketplace, Intuit Technologies concluded that they wanted a solution that didn’t require a complex installation and deployment.
They chose Nutanix Enterprise Cloud
Nutanix Enterprise Cloud was able to provide a hyperconverged platform that consolidated storage, server, virtualization and networking resources in an easy to manage construct.
According to Ben Sharp, Infrastructure Manager and Solutions Architect, Intuit Technologies, “We wanted to free our technicians so that instead of spending so much time maintaining data center hardware and software, they could focus on delivering an excellent customer experience.”
Following a smooth implementation of Nutanix Enterprise Cloud, Intuit Technologies turned their attention to backup and recovery; leveraging Nutanix’s own hypervisor, AHV.
HYCU is the only purpose-built backup and recovery software for Nutanix Enterprise Cloud.
Not only does it preserve Nutanix’s simplicity with native integration and a hypervisor-agnostic architecture that includes AHV, you can learn it in less than four minutes, deploy in less than three, recover in two and backup in one.
Delivers Ideal Backup and Recovery
“With HYCU, it was love at first sight. Its simplicity, elegance and power make it the ideal backup and recovery solution for Nutanix,” Sharp added.
Superior RPO/RTO
The combination of HYCU, Nutanix Enterprise Cloud and AHV enables Intuit Technologies to offer Recovery Point Objective (RPO) / Recovery Time Objective (RTO) in minutes, model that’s scalable and easy to deliver. According to Sharp, “Backup windows have decreased significantly with HYCU compared to our previous backup software and recovery times on failed VMs are significantly faster.”
Peace of Mind
“HYCU gives our customers peace of mind that their data and servers are protected, and makes it easy for us to meet SLAs,” Sharp concluded.
The journey of Intuit Technologies from a traditional three-tier architecture to a cutting-edge hyperconverged infrastructure with advanced backup and recovery capabilities is a testament to the transformative power of well-chosen technology solutions. By embracing Nutanix Enterprise Cloud and HYCU, Intuit Technologies has not only overcome its operational challenges but has also positioned itself as a leader in the Australian ICT services market.
The benefits realized – from dramatically improved RPO/RTO performance to enhanced customer satisfaction and operational efficiency – highlight the profound impact that the right technological choices can have on a service provider's business.
As Intuit Technologies continues to leverage this powerful infrastructure to drive innovation and deliver exceptional value to its clients, their story serves as an inspiring example for other ICT service providers looking to modernize their operations and stay ahead in a rapidly evolving digital landscape.
For organizations facing similar challenges or looking to elevate their IT service capabilities, the Intuit Technologies case study offers valuable insights into the transformative potential of hyperconverged infrastructure and purpose-built backup solutions.
Additional Stories
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- Dutch College Delivers Smart,Cost-Effective Data Protection on Nutanix
- Media Giant’s IT Team Easily Elevates Service Levels with HYCU SCOM MP for F5 BIG-IP
- UK Hospital Group Improves its Overall Backup Health with HYCU
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