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La importancia de los informes sobre el estado del sistema y el tiempo de actividad para la supervisión de TI

Read more about the Importance of System Health and Uptime Reporting for IT Monitoring in this blog post.

Escrito por
Subbiah Sundaram
Publicado el
28 de diciembre de 2017
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Los servicios informáticos son ahora directamente responsables de una parte significativa de los ingresos que obtienen algunas empresas.

Don’t believe me? Take a look at Apple where their services business continues to grow and was $7BN in a recent quarter.

However it’s not always good news for IT services. Last year, problems with IT services were instant news highlights. Remember Delta? Their five-hour computer outage resulted in $150 million in lost revenue!

Making sure data center services are available, performing at the level expected by customers, and that they are secure is any IT manager’s responsibility and that’s what makes their job very hard.

Many or our customers use F5 BIG-IP to deliver their applications to their own customers. Using F5 BIG-IP helps them prevent application outages. If your data center is using F5 BIG-IP, controlling applications health and uptime practically translates to controlling health and uptime of F5 BIG-IP application representation.

An important aspect of any IT manager’s job is to provide relevant and timely reports. A must have report for any IT manager is system health and uptime.

Common elements these reports have are:

  • Datos históricos sobre el estado y el tiempo de actividad de las aplicaciones.
  • Creación y envío automáticos a las partes interesadas
  • Visualización que ayuda a encontrar fácilmente las aplicaciones con más problemas
  • Posibilidad de generar informes para una, todas o un grupo de aplicaciones.

Reporting is a key design criteria for our own F5 BIG-IP Management Packs.

We designed our product so that it fully supports creating custom reports based on data collected through monitoring. Creation of reports does not require any special knowledge but the standard reports creation knowledge in SCOM.

But don’t just let me tell you about it, here’s example how we support IT Managers with our F5 BIG-IP Management Pack and system health and uptime report in SCOM.

Controle la salud y el tiempo de actividad del centro de datos

Eche un vistazo a lo fácil que es identificar aplicaciones con problemas y comprender la disponibilidad de las aplicaciones.

For an IT manager, this, easy to understand, visual, report is the report which can end up every morning (or whenever they want it) right in his inbox to be reviewed and to help focus management effort where it is really needed.

With this approach, report delivery is fully automated and IT manager is guaranteed to receive the information.

In our next post in our ongoing series we will discuss how to use monitoring to deep dive into datacenter performance and easily identify key problems.

If you are looking to maximize your health and uptime reporting and provide leadership with actionable and impactful reports, check out our SCOM MP for F5 BIG-IP, you can start with a free evaluation.

Shive Raja Headshot

SVP de Producto

Subbiah Sundaram es vicepresidente senior de producto en HYCU. Subbiah encabeza la gestión de productos, el marketing de productos, las alianzas, la ingeniería de ventas y el éxito de los clientes con más de 20 años de experiencia ofreciendo las mejores soluciones de protección de datos en múltiples nubes y locales. Subbiah, licenciado en Administración de Empresas por la Kellogg Management School, ha trabajado con empresas líderes como EMC, NetApp, Veritas, BMC, CA y DataGravity.

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